Auto Insurance Claims & Consumer Rights
Arizona State Law prohibits auto insurance companies from steering you to specific repair shops. It is your right to choose where you want your car repaired. No person or insurance company can tell you where to take your vehicle.
You are not required to obtain more then one estimate. No law requires you to get more then one claim or go to the Insurance Company's drive-in claim center to obtain an estimate.
You may leave your car once the estimate is written at any shop you choose and ask the Insurance Company to inspect your vehicle at the shop. This Does help in allowing the shop for further teardown before the Insurance Co. arrives We can asses damage thoroughly with the Insurance company the first time and minimize the need for re-inspection do to finding of supplemental damage.
Check out our shop and any shop you choose before getting your estimate. Come by and take a look for yourself on how work is performed and see other vehicles under repair. Also most of us have on line reviews and this is an excellent way to determine what shop is right for you. Differences in estimates are not uncommon. Did the shop right for all repair needed a lower estimate may mean not all necessary work was included to complete the repair properly.
Always inquire as to why the estimates may be different.
We work with Insurance Company's everyday , let us help you with your concerns and the process that is needed to make sure your vehicle is repaired properly. Our goal is to represent you and your vehicle.